Pricing

Pricing

Our transparent price plans are based on industry-wide Interchange++ model. We charge you a payment processing fee and a payment method fee for each transaction when you accept a payment.

1. Interchange fee: your customer bank/issuer fee starting from 0.2% for consumer debit cards
2. Card Scheme (Visa/MasterCard/American Express, etc.) fee: usually ranges from 0.10% to 0.65% (first +)
3. Viva Wallet Acquiring Fee (second +)

For more information on Interchange ++ click here

Card Present Acquiring

Card Terminals

1.16%
Viva Wallet Acquiring Fee
Payment method Processing Fee Payment Method Fee
Visa, Visa Electron, MasterCard, Maestro - Interchange++
American Express - 2.40%
Alipay - 2.40%
Other fees Price
Refund cost/ in case of cancelation/refund FREE
Card Reader Setup FREE
Daily Sales Clearance FREE
Instant Settlement 0.5% of the amount with a max charge of £1 per transaction

Card Not Present Acquiring

Online Payment Solutions (e-commerce, wesbites & mobile apps), Over the phone payments on Card Terminals, Virtual terminals

2.06%
Viva Wallet Acquiring Fee
E-COMMERCE TRANSACTIONS
Payment method Processing Fee Payment Method Fee
Visa, Visa Electron, MasterCard, Maestro £0.24 Interchange++
American Express - 2.70%
Alipay - 2.70%
OVER THE PHONE - VIRTUAL TERMINALS
Payment method Processing Fee Payment Method Fee
Visa, Visa Electron, MasterCard, Maestro £0.24 Interchange++
Other fees Price
Refund cost/ in case of cancelation/refund FREE
Disputes & chargebacks £20
Daily Sales Clearance FREE

Merchant Account Pricing

Service Price
Account Setup FREE
Transfer money to any UK bank account £0.80
Cash withdrawal limits for Viva Wallet cards
£400 per day
£10.000 per month
£20.000 per rolling 12 month period
Cash withdrawal fee £1
Additional Cards Ordering
(in case of lost, stolen or expired Cards)
Viva Wallet Card - Standard activation - £4,99
Viva Wallet Card - Express activation - £14,99

Account Termination & Investigation fees​

(In case of fraudulent/suspicious activity and in line with our Terms & Conditions)

Account Termination Fee £350,00
Account Investigation Fee £250,00
Card Investigation Transaction Fee £20,00 / transaction
IBAN IN Investigation Transaction Fee £20,00 / transaction

Getting a better deal elsewhere? Give us a call and we will do our best to beat it!

Contact our Sales team now: +44 20 37347770