Pricing

Pricing

Our transparent price plans are based on industry-wide Interchange++ model.

1. Interchange fee: your customer bank/issuer fee starting from 0.2% for European consumer debit cards

2. Card Scheme (Visa/MasterCard/American Express, etc.) fee: usually ranges from 0.10% to 0.65% (first +)

3. Viva Wallet Acquiring Fee (second +)

For more information on Interchange ++ click here

Business Account

Card Present Acquiring

Card Terminals

1.16%
Viva Wallet Acquiring Fee
Payment method Processing Fee Payment Method Fee
Visa, Visa Electron, MasterCard, Maestro - Interchange++
American Express - 2.70%
Alipay - 2.40%
Viva Wallet QR code - FREE
Other fees Price
Refund cost/ in case of cancelation/refund FREE
Card Terminal Setup / Call Center Support FREE
Card Terminal Setup – On-site installation service £35
Daily Sales Clearance FREE
Instant Settlement 0,5% minimum charge £1/ transaction

Card Not Present Acquiring

Online Payment Solutions (e-commerce, wesbites & mobile apps), Over the phone payments on Card Terminals, Virtual terminals

2,06%
Viva Wallet Acquiring Fee
E-COMMERCE TRANSACTIONS
Payment method Processing Fee Payment Method Fee
Visa, Visa Electron, MasterCard, Maestro £0,24 Interchange++
American Express, Dinners £0,24
Scheme fee 2,2%
Viva Wallet acquiring fee 1,3%
Alipay - 2.40%
E-banking £0,24 2.40%
Payments with Viva Wallet £0,24 2.40%
Payments with Viva Wallet QR Code - FREE
OVER THE PHONE - VIRTUAL TERMINAL
Payment method Processing Fee Payment Method Fee
Visa, Visa Electron, MasterCard, Maestro £0,24 Interchange++
American Express, Dinners £0,24
Scheme fee 2,2%
Viva Wallet acquiring fee 1,3%
Other fees Price
Refund cost/ in case of cancelation/refund FREE
Disputes & Chargebacks £20
Daily Sales Clearance FREE

Merchant Account Pricing

Service Price
Account Setup FREE
Cash withdrawal limits for Viva Wallet cards
£600 per day
£12,000 per month

Add Money to your Viva Wallet Account

Service Price
Through ebanking £0,75+ additional bank charges
With cash at Viva Wallet Spot £1
Viva e-money at Viva Wallet Spot FREE
Through IBAN FREE
Escrow Voucher 2% upon credit of the account

Transfers & Payments

Service Price
Through Viva Wallet debit card FREE
Through IBAN £0,80
From Viva Wallet account to Viva Wallet account FREE

Company & Employee Debit Card

Service Price
Additional Cards Ordering
(in case of lost, stolen or expired Cards)
Viva Wallet Card - Standard activation - £4,99
Viva Wallet Card - Express activation - £14,99
Transactions online/in-store - Greece & Abroad FREE
Change of PIN at any ATM FREE
Card Deactivation FREE

Account Termination & Investigation fees

(In case of fraudulent/suspicious activity and in line with our Terms & Conditions)

Service Price
Account Termination Fee £350,00
Account Investigation Fee £250,00
Card Investigation Transaction Fee £20,00 / transaction
IBAN IN Investigation Transaction Fee £20,00 / transaction

Personal Account

Service Price
Account Setup FREE
Additional Cards Ordering
(in case of lost, stolen or expired Cards)
Viva Wallet Card - Standard activation - £4,99
Viva Wallet Card - Express activation - £14,99

Add Money to your Viva Wallet Account

Service Price
Visa, Mastercard, Diners 1.9%+£0.1 (minimum charge £0,3)
American Express 2.9%+£0.1 (minimum charge £0,3)
Through ebanking £0,75+additional bank charges
With cash in a Viva Wallet Spot £1
Viva e-money at Viva Wallet Spot FREE
Through Free POS 2,8%+£0,28/transaction
Through IBAN FREE

Transfers & Payments

Service Price
Through Viva Wallet debit card FREE
Through IBAN £0,80
From Viva Wallet account to Viva Wallet account FREE
Billing (Telecommunication, Energy etc.) Charges varies per organization
Eshop( with Viva Wallet account or card) FREE
Through Viva Wallet app FREE
Visa, Mastercard, American Express £1

Getting a better deal elsewhere? Give us a call and we will do our best to beat it!

Contact our Sales team now: + 44 330 403 6999