Simple & transparent pricing

 

We believe that pricing should be crystal clear and surprise-free

 
 


We charge a processing fee + payment method fee per transaction.


The cards commission is charged per transaction, and consists of 3 parts (referred to as Interchange++):
  1. Interchange fee: customer bank fee starting from 0.2% for European consumer debit cards
  2. Card Scheme fee: usually ranges from 0.10% to 0.65%
  3. Viva Acquiring Fee 
Find out more here



Card Present Acquiring

Card Terminals Transactions


Viva Wallet Acquiring Fee: 1.16%


Payment Method Processing Fee Payment method fee
Visa, Visa Electron, Mastercard, Maestro - Interchange++
Alipay - 2.4%
Viva QR Code Payments (QR Scanned using Viva Wallet App) - FREE



Other Price
Minimum monthly Viva wallet Acquiring fee 5€ / Card Terminal
Refund Cost / In case of cancellation or refund FREE
Card Terminal Setup (Call center technical support service) FREE
Card Terminal Setup (On-Site installation service) 35€
Daily Sales Clearance FREE
Shipping Cost (Greek Delivery Address) FREE
Instant settlement 0.5%
Minimum charge €1 / transaction




Card not Present Acquiring 

Online Payment Solutions (e-shop & mobile app), MoTo Transactions on Card Terminals, Web POS Transactions



Viva Wallet Acquiring Fee: 2.06%

Payment Method Processing Fee Payment method fee
e-commerce Transactions
Visa, Visa Electron, Mastercard, Maestro 0.24 Interchange++
Amex, Dinners 0.24 Scheme fee:2.2%, Viva wallet
acquiring fee: 1.3%
Alipay - 2.4%
Cash / e-banking 0.24 2.4%
Payments with Viva Wallet 0.24 2.4%
Viva QR Code Payments -  FREE
Web pos/moto
Visa, Visa Electron, Mastercard, Maestro 0.24 Interchange++
Amex, Dinners 0.24 Scheme fee:2.2%, Viva wallet
acquiring fee: 1.3%

Other Price
Minimum monthly Viva wallet Acquiring fee 30€
per client
Refund cost / In case of cancellation or refund FREE
Disputes & Chargebacks 20€
Daily Sales Clearance Free

 




Viva Debit Cards (Company & Employee)


  FEES
NEW CARD ISSUING
(Lost, stolen or expired)
FREE
TRANSACTIONS IN-STORE (POS)
(GREECE & ABROAD)
FREE
INTERNET TRANSACTIONS
(GREECE & ABROAD)
FREE
ONLINE WEB ACCOUNT ACCESS FREE
CHANGE PIN AT ANY ATM FREE
CARD DEACTIVATION
(if you don't want your Business Debit Card, you can deactivate it with no cost)
FREE



Innovative payment solutions with Viva Wallet


  FEES
MOBILE PAYMENTS
Through Viva Wallet app
FREE


Viva Wallet
Your business account


  FEES
ACCOUNT SET UP FREE
eBANKING
Through the DIAS payment system
0.75€
Additional charges may
occur from your bank
PAY@VIVASPOT
With cash at more than 1000 Viva Spots
1€
WALLET2WALLET
Receive money from another person or business and add money from your personal Wallet. Learn more
FREE
VIVA E-MONEY CODE
With cash at selected Viva Spots
FREE
FREE POS VIVA E-MONEY CODE
FREE POS payment solution. Learn more
2.8% + 0.28€ / transaction
Per code redemption
BANK ACCOUNT
Transfer money to an IBAN
1€
WALLET2WALLET
Send money to another person or business and make transfers between your Wallets. Learn more
FREE
BILL PAYMENT
Pay directly online from your Viva Wallet account
Charges vary per organization
VIVA.GR SERVICES
Get the best prices for flights, ferries, events and a lot more, on viva.gr
FREE